With thousands of ski holidays available online, how do you know which website to trust with your online booking? We fully believe in providing an excellent customer service, that’s the reason why customers have rated us 4.8/5 stars on E-Trusted Customer Reviews. Customer service is an important factor but here are even more benefits we offer our customers so you can feel confident in booking with us over and over again.
Here are a few of the benefits we generally include in our ski holidays:
1. Snow Guarantee
Scenario:Let’s say in Dec 2015 you booked a holiday for Feb 2016 – arrival date Sun 7th Feb to Sun 14th Feb. It turns out that 5 days before you are due to arrive (2nd Feb 2016), all ski areas included in your lift pass are closed due to lack of snow.
Our snow guarantee offers you the chance to change your booking to a different ski holiday on the same dates (subject to room availability). The price of the new booking would be calculated using the same prices advertised on site in Dec 2015, which is when you first booked your original holiday.
2. Lift Pass
Our ski holidays include a 6 days’ lift pass (unless otherwise stated). The lift pass would be valid from the day after arrival until the day before departure.
Our ski holidays include accommodation and some accommodations also come with board (meals for guests).
4. Nice Price Guarantee
We are confident that our ski holidays offer the best price/service ration and therefore we have included a nice price guarantee in nearly all of our holidays. This means that if you find better price, publicly available for the same services you can let us know about this before making a booking and we will not only match that price but we will add on £9 per booking!
5. Certificate of Security
Our ski-holiday supplier SnowTrex is Member of ABTA (membership number Y6286) the UK’s largest travel association, representing travel agents and tour operators.
Need more reasons to book with us?
Here are some other services you can get with most bookings.
- Ski and snowboard hire
- Ski and snowboard lessons
- Additional board
- Insurance for Cancellation Cover
- Insurance for Travel Protection Package
Now that you have read the above, we hope you feel more confident to book securely and safely with us. Find your favourite ski destination or look out for the best last minute ski deals!